Refund and cancellation policy

Last updated 12 October 2026

Some details on this page are being finalised.

Try OutboundManager free for 7 days with no card. If you subscribe, you can cancel at any time.

Cancelling

A workspace admin cancels in Settings → Billing → Manage billing. Cancelling stops the next renewal.
You keep full access until the end of the month or year you have paid for.
After that the workspace becomes read-only: your dashboards, replies, exports and data stay available, and you can subscribe again at any time.

Refunds

We do not give partial refunds for unused time in a monthly or yearly period, except where the law requires it.
If you were charged in error (for example a duplicate charge, or a charge after you cancelled), we refund it in full.
If you have a problem we cannot fix, write to us. We look at every request.

How to ask for a refund

Email hello@outboundmanager.app from the address on your account with the workspace name, the date and amount of the charge, and the reason. We usually answer within one business day.

Who processes the refund

Payments are handled by Dodo Payments, our merchant of record, so approved refunds are issued by Dodo Payments to the original payment method. How long the money takes to appear depends on your bank or card provider. Your purchase is also covered by Dodo Payments’ own terms.