Email integration
Instantly + OutboundManager
Bring every Instantly mailbox, campaign, send and reply into one rep scorecard, tie campaigns to HubSpot pipeline, and answer replies in-thread.
Connects with an API key. 7-day free trial, then $27 a month. Never sends outreach for you.
Why connect Instantly
- See sends, human replies and positive replies per rep, against their weekly target
- Put Instantly campaigns next to your other tools in one campaign table with meetings, pipeline and won revenue
- Answer Instantly replies from the unified reply queue; the answer goes out from the mailbox that received the reply, in the same thread
- Credit HubSpot deals to the Instantly campaign and rep that made the last touch before the deal was created
What we sync
- Mailboxes (sending accounts), each mapped to a rep
- Campaigns, as email campaigns
- Every sent email and every received reply, with timestamps
- Replies classified as interested, not now, not interested, wrong person, opt-out or auto-reply
- Bounced leads, as bounces
- Lead details (name, company) for the people you emailed
Campaign to pipeline: every campaign across tools with meetings, deals, pipeline and won revenue. Demo data.
How to connect Instantly
- In Instantly, go to Settings → Integrations → API Keys and create an API key (API v2).
- Give the key read access: the all:read scope, or read scopes for workspaces, campaigns, accounts, leads and emails. To answer replies from OutboundManager, also add emails:create (or all:create).
- In OutboundManager, an admin opens Settings → Connections and clicks Add connection.
- Pick Instantly. Paste the API key, click Test, then Save. The key is checked against the tool before it is stored, encrypted.
- Open Settings → Reps & senders and give each sender a rep. Suggested matches by email are offered; re-mapping later moves the history with the sender.
Where to find the key, from Instantly: Instantly documentation (opens in a new tab)
Good to know
- API keys are an Instantly plan feature. If you cannot create one, check your Instantly plan.
- Instantly limits its email endpoint to 20 requests a minute, so a large first backfill is spread over several hourly runs.
- Opens and clicks are not imported. Reply rates are per send, counted from real replies.
- Replies sent from OutboundManager are stored as replies, never counted as outreach.
Instantly questions
Which Instantly API version does it use?
API v2. Create a v2 key in Instantly; older v1 keys are not used.
Do I need write access?
Only if you want to answer replies from OutboundManager. Without emails:create the data still syncs and the reply queue is read-only for Instantly threads.
How often does it sync?
Every connection syncs once an hour. The first sync backfills up to 90 days, so the dashboards are useful the same day. Large backfills can take more than one run; each run picks up where the last one stopped.
Works well with
- HeyReachLinkedInCount HeyReach LinkedIn invites, accepts, messages and replies per rep, put LinkedIn campaigns next to email, and reply in the conversation.
- HubSpotCRMConnect HubSpot deals, meetings and calls to your outbound tools, so every campaign and rep is measured on pipeline and revenue, not volume.
- AircallDialerCount outbound Aircall calls and connected calls per rep on the scorecard, next to email and LinkedIn activity.
See Instantly next to the rest of your outbound.
7-day free trial, then $27 a month per workspace. No card needed to start.
Instantly is a trademark of its owner. OutboundManager is not affiliated with Instantly.